Return & Refund Policy
Adderall Online Pharmacy provides easy refund policy to our customers only those who are eligible to claim for refunds. We have certain conditions to initiate the refund process after any customer requested for refund. So, read the refund policy our online pharmacy completely to know our return & refunding procedures and how you can approach us for the process.
Whom you should contact?
- Contact our customer support team over phone call or compose an email and address to firstname.lastname@example.org
- Fill the form in contact us page with a short message of why do you want to Return the product and expecting Refunds.
Once we have received your request, we will really go for the root cause of how the mistake has happened and send you an email whether your return and Refunding request has approved or not.
If you pass through the below eligibility, we will initiate the refunding process. Due to lot of verification and works, it will take maximum 20 days to transfer your money back.
The amount will be refunded to the same account from which the payment was made.
In case, you didn’t receive the money, the first step you should do is check with your bank or contact your credit card company as they take long time to release the payment.
If these methods did not work out, you can reach contact our technical support team and let us know. We will get back to you with immediate solution either by phone call or an email.
- You have to mention the reason behind your Returning and Refunding request. If the reason is valid we will not hesitate to continue the refund process.
- If your request has been accepted, then you should return the product to the address that is mentioned in the acceptance email.
Eligibility to claim for Refunds
Customer received wrong medication or wrong dosage
Received damaged package
Product has been lost during transit
Parcel help up by customs officials
Medication that passed the expiry date
You would get partial refunds in case you are not completely satisfy with the product. But we assure that the product quality won’t fail you as we import the fresh batch from manufacturers.
Rejection of Refunding Request
Under the circumstance we will reject your refund request
Your request will get rejected if you mistakenly damage the package after received from the shipper.
We cannot refund for customers who reorder different dosage or different quantity of pills after our shipped the packages out for delivery.
You cannot return the half-used medication packages and claim for refund.
Time to Return & Refund
- Even if you are eligible to refund but forget to raise the request within 2 days after you have placed an order from us.
- We are not responsible for any delay more than 10 days in refunding as several banks will initiate the process later.
- The whole process takes maximum of 20 days. Kindly allow us to undergo certain formalities before processing your Return and refund request.
You can contact our customer support team if you have any further doubts.